First Port are the Management Company responsible for maintaining the development. This includes small things like grass cutting, maintenance of the play areas and if you are a leaseholder maintenance of your building and public areas in your building.

It also includes the large Back door training area (Seabrook Valley Open Space)

Your TP1 document that you signed when you brought your propertly has a clause that means you have to pay a share of these costs to the management agent.

The First Port Portal (Sometimes referred to as Creatio) is their own internal portal where you can download documents, and report issues direct to Firstport.

You can access the portal by visting the following link

https://firstport.creatio.com

You will need to have an account, to create an account please speak directly to First Port.

At the begining of their payment cycle FirstPort will issue a budget document. This lays out their expected costs for the year. Once the budget has been approved you will be invoiced for your share of the budget.

Once the year ends, First Port produced signed accounts. If there are any differences between the budget figures and the end of year accounts, First Port will send you an invoice to cover the shortfall.

The most recent Budget is for 2025 that was issued and then re-issued this year due to a dispute over the increase

We are currently still awaiting accounts for the year 2022

The Shorncliffe Valley Open Space, also known locally as the Backdoor Training Area, is an informal green space on the western edge of the former Shorncliffe Camp near Folkestone. It forms part of the wider Seabrook or Seabrook Vale landscape and is valued for its mix of nature, history and public access.

Residents pay towards the upkeep and maintenance of the public open space as part of their survice charges.

More information can be found here [What is the Seabrook Valley Open Space]

Normally we get our First Port bills in December. They normally need to be paid within 14 days of receipt.